Privacy

Privacy Policy

Cheadles LLP – Protecting Your Privacy

At Cheadles LLP, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in the course of providing legal services.

  1. Our Commitment to Privacy

Cheadles LLP adheres to the privacy principles established under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the professional obligations imposed by the Law Society of Ontario. We collect only the information necessary to fulfill our duties as legal counsel and protect all personal and confidential data with the highest level of care.

  1. What Personal Information We Collect

We may collect personal information such as:

  • Name, address, phone number, and email
  • Date of birth, identification documents
  • Financial information, employment history
  • Health or other sensitive personal information, where relevant to your legal matter

We only collect personal information necessary to:

  • Provide legal advice and representation
  • Manage your file and communicate with you
  • Fulfill regulatory and legal obligations
  • Process billing and payments
  1. How We Use Your Information

We use personal information solely for the purposes for which it was collected. This includes:

  • Conducting legal research and advocacy
  • Contacting you regarding your matter
  • Meeting court or regulatory requirements
  • Preventing fraud or misuse of legal services

We do not sell or rent your personal information to third parties.

  1. Consent

By engaging our services, you consent to our collection, use, and disclosure of your personal information as outlined in this policy. In some cases, we may seek express written or verbal consent. You may withdraw consent at any time, subject to legal or contractual limitations.

  1. Disclosure of Information

We may share personal information:

  • With opposing counsel, courts, or regulators as required in your legal matter
  • As otherwise permitted or required by law (e.g., Law Society of Ontario, court orders)

All third parties are required to adhere to confidentiality and data protection obligations.

  1. Data Storage and Security

We store data on secure servers and in locked physical files. Measures include:

  • Encryption of digital communications and files
  • Password-protected systems and access controls
  • Confidentiality agreements with staff and contractors

While no system is immune to risks, we take reasonable steps to protect personal information from loss, misuse, unauthorized access, or disclosure.

  1. Retention of Information

We retain client information indefinitely unless:

  • The file is closed and no longer relevant to any legal obligation
  • You request deletion and we are not legally required to retain it

File destruction (where permitted) is conducted in a secure manner.

  1. Access and Corrections

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate or outdated information

To make a request, please contact us using the information below. We will respond within 30 days in accordance with PIPEDA.

  1. Use of Our Website

Our website may collect limited information through cookies or analytics tools to improve user experience. We do not use this data to identify visitors unless they submit contact information. You may adjust your browser settings to disable cookies.

  1. Questions or Complaints

If you have questions or concerns about our privacy practices, or if you wish to make a complaint, please contact our designated Privacy Officer via info@cheadles.com.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The most current version will always be available on our website. Continued use of our services constitutes acceptance of any changes.